Support

Queensland Fuel Spy

Help & Support

Frequently Asked Questions

Where does the fuel price data come from?

All fuel prices are sourced directly from the Queensland Government's Fuel Pricing API. Retailers are legally required to report price changes within 30 minutes, so prices are highly accurate and up-to-date.

Why can't I see my location on the map?

The app needs location permission to show your position. Go to your device's Settings → Privacy & Security → Location Services, find Queensland Fuel Spy, and set it to "While Using the App".

Why are some stations missing prices?

Some independent or regional stations may not report all fuel types. The app displays exactly what the Queensland Government API provides.

Does the app work outside Queensland?

No. Queensland Fuel Spy uses the Queensland Government fuel data feed, which only covers fuel stations within Queensland.

Does the app collect my data?

No. Queensland Fuel Spy does not collect, store, or transmit any personal information. Your location is used on-device only and is never sent to any server. See our Privacy Policy for full details.

Is the app free?

Yes. Queensland Fuel Spy is completely free with no in-app purchases, subscriptions, or ads.

Contact Us

If you're experiencing an issue or have a question not covered above, get in touch and we'll help as quickly as we can.

Email Support

We aim to respond within 24 hours.

support@lapclub.com.au